FAQ

1. Where do you operate?

We primarily work in Barcelona and the wider Catalonia region. If you're interested in our services elsewhere in Europe, get in touch and we'll let you know if we can help.

2. Who is Olloport for?

Olloport is for real estate agencies, private homeowners, and rental and sales listing platforms, as well as business owners who want to show off their space. The people who view and explore the experiences (the viewers) aren't our direct customers; they're who our clients are trying to reach.

3. Can you make a splat from a video I took?

Yes. If you've got a space you'd like to record yourself and send over for reconstruction, we're happy to take a look and give you a quote. And as always, if you're not happy with the result, there's no pressure to buy it.

4. How much does it cost?

Every space is quoted individually, but as a reference, an average apartment comes out around €350. We build the quote from the number of rooms, the square meterage, and whether you'd like the exterior captured too. There's a €50 callout fee for the visit, which we waive if you decide to buy the result. Once purchased, the capture is yours, and hosting is included for the first 3 months; after that it's €9 per month. Capturing several spaces? We're happy to negotiate on volume.

5. Can I embed the experience on my site or share a link?

Yes.

6. Can I add labels to a space?

Very soon! We are working to support labelling items and features in a scene for clients.

7. Can I integrate with my existing site or listing platform?

We're working toward compatibility with all platforms. Tell us where you'd like to host, and we'll let you know the status for that platform. And if it's your own site, you can host it there directly.

8. Where is my data stored, and who owns the captures?

All data is stored on secure Cloudflare servers in the EU, and captures are owned by Olloport until the point of purchase, when ownership transfers to the customer. Everything on storage, data sharing, retention, GDPR compliance, and takedown requests is covered in our privacy policy.